All rates include 3,000 free miles/month. Additional miles are billed at $0.25/mile upon return of your rental. You may purchase additional miles up front for a monthly fee.
Maximum Miles
All vehicles need to be returned or exchange for a new one by 12,000 miles. Mileage over 18,000 will be billed at $0.25/mile regardless of monthly usage unless approved in advance. Please contact us before you reach the mileage limit to allow adequate time to process an exchange.
Maximum In-Service Time
All vehicles need to be returned or exchange for a new one after a maximum of 12 months in-service. If you have not exchanged your vehicle for a new one by the 11th month, we will contact you to arrange an exchange. Any vehicles kept past 12 months are subject to a $200/month surcharge.
Maintenance Policies
Routine Maintenance
Customers are responsible for keeping their vehicle maintained. When the vehicle calls for an oil change, you are responsible for taking the vehicle to a dealership or reputable garage to be serviced. Tires should also be rotated routinely to extend the life of the tires.
Proof of Maintenance
Customers are required to submit invoices to us to prove the vehicle has been properly maintained. These can be emailed to us right after the vehicle has been serviced, or they can be given to us all at once when the vehicle is returned or exchanged. Penalties will be enforced if the vehicle is not properly maintained as this will damage the engine/transmission thus resulting in a hefty repair bill.
Maintenance Reimbursement
We reimburse for routine maintenance on all our vehicles. The routine maintenance we reimburse for includes oil changes, tire rotations, and cabin air filter replacements. Please provide us with a paid receipt and we will credit 100% of the expenses.
